Frequently Asked Questions

Med+Proctor is a third-party company who the Wellness Center has partnered with for immunization compliance. All students are required to use it- learn more.

Click here to access Med+Proctor. Enter your Agnes Scott email address to register, then create your password (we suggest using your Agnes Scott campus password to make it easier to remember.

If your issues are with the website itself, such as difficulties logging in or uploading documents, please reach out to Med+Proctor. Students can contact help@medproctor.com or live chat with support directly from the website or support.medproctor.com.

Please visit our page on health entrance requirements for more information.

If your records are in another language Med+Proctor will translate the information.

We recommend reaching out to your pediatrician or primary care provider. If you received vaccines in the U.S. or a U.S. territory, you may be able to request them through an immunization registry. Please be aware that the records request process can be lengthy and plan accordingly. Visit this CDC page to find the contact information for your state or territory: https://www.cdc.gov/iis/contacts-locate-records/index.html

You may receive immunizations a second time and submit those records. Additionally, you may submit titer results in place of certain immunizations. A titer is a blood test that measures the levels of certain antibodies in your blood, which can show evidence of immunity. If you have questions or concerns about either option, we encourage you to consult with your healthcare provider.

For immunizations, contact your healthcare provider, local pharmacy, or local health department to request receiving an immunization you are missing. For titers or tuberculosis testing, reach out to your healthcare provider, local clinic, or local health department.

You are required to use all of the forms except for the medical exam form. If your provider has their own form they prefer to fill out for a medical exam/physical, that can be uploaded to Med+Proctor as long as your name and date of birth are included on the original document.

Yes, the TB screening questionnaire is required. The form is included with the entrance health requirements packet. The screening must have been completed within the last 12 months, and if further testing is indicated, it must also have been completed within the last 12 months.

Please submit the documentation for the doses that you have received so far, then reach out to the Wellness Center at wellnesscenter@agnesscott.edu. The Wellness Center will make a note that your immunizations are in-process so that you will not have a hold placed on your account due to incomplete health entrance requirements. A new deadline will be decided and a hold will be placed should documentation not be provided by the end of the extension.

You need a dose on or after your sixteenth birthday to be considered compliant.

Consult your healthcare provider for guidance. If your provider recommends you do not receive the vaccine, please reach out to the Wellness Center at wellnesscenter@agnesscott.edu for further steps.

The Student Health Insurance Plan (SHIP) is provided by UnitedHealthcare. To learn more about plan benefits, please visit our student health insurance website.

To enroll in SHIP, please log into your account on the Care26 website during the enrollment period and accept coverage. For more detailed instructions, please use this guide. If you need to enroll outside of the standard enrollment period, please contact us at wellnesscenter@agnesscott.edu.

If your issues are with the website itself, such as problems logging in or uploading documents, please reach out to Academic HealthPlans. Students can call (866) 837-3843 or visit their website.

In an effort to reduce waste, insurance cards will not be issued automatically. You may access a digital copy of the card through either the United website or the app.

No, only currently enrolled students are eligible to enroll.

Graduates will still be covered by the college-sponsored student health insurance plan until the next term of your plan expires (provided your premium has been paid). Fall plan coverage is from August 1 to December 31. Spring/summer plan coverage is from January 1 to July 31.

Please visit this website and refer to the plan document or benefits summary.

Please contact United Healthcare's customer service team directly anytime at 1-800-767-0700 or send them an email at customerservice@uhcsr.com.

Yes. The college-sponsored student health insurance plan provides coverage in all 50 states, U.S. territories and foreign countries. Foreign nationals are not covered in their home country.

No. You don't need a referral from the Wellness Center with SHIP. If you visit an off-campus medical provider, you'll be responsible for co-pays, deductibles and any portion of the bill not covered by SHIP. You should verify with United HealthCare before scheduling an appointment to ensure that the provider is covered by United Healthcare’s plan.

If you're already covered by an insurance policy (through your parent/guardian, employer, partner, or the Marketplace), you can submit your insurance policy information for verification completely online through Academic HealthCare’s website. To submit a waiver, please log into the website and upload proof of outside insurance. To have your waiver approved, your outside insurance must be active, ACA compliant, and allow you to receive services within 50 miles of Decatur/Atlanta, GA. The deadline to waive insurance for the full academic year is July 15. Waivers must be approved to opt out of the student health insurance.

Hard waiver” does not mean that you must enroll in the college-sponsored student health insurance plan (SHIP). It means that you must show evidence of adequate coverage by an acceptable health insurance plan.

Being enrolled in SHIP is one means to meet student health insurance requirements. We encourage you to compare SHIP against other options (for example, being a dependent on a parent/guardian’s health insurance plan, enrolling in a partner’s health insurance plan, or enrolling in an employer’s health insurance plan).

If you're not able to show proof of other, comparable health insurance coverage, you'll be enrolled automatically in the college-sponsored student health insurance plan and required to pay the premium.

Yes, all registered students may seek health services and counseling from the Wellness Center.

Hard waivers are monitored and verified by Academic HealthPlans. Academic HealthPlans will send an email message to you regarding the acceptance, need for further information, or denial of your waiver application.

No. You only need to complete the waiver process once each academic year, prior to the fall semester.

This would qualify as a life status change, and you would be allowed to purchase the college-sponsored student health insurance plan within 30 days of this event. Please email wellnesscenter@agnesscott.edu for more information.

Each request will be handled on a case-by-case basis. Please email wellnesscenter@agnesscott.edu for assistance.

Please email wellnesscenter@agnesscott.edu to discuss your individual situation.

Yes, there is a voluntary dental coverage option available through Guardian Dental. For more information, visit this page.