Student FAQ for Online Teaching

Q: Is the Office of Accessible Education (OAE) still operational? 

Yes, OAE is still operating Monday-Friday 8:30am-4:30pm.  All appointments and services will be conducted via phone or virtually until further notice.  OAE will be unable to administer exams while online teaching is in place.   

If you have any questions or concerns you may call 404-471-6174 or email Rashad Morgan ( or Kelsey Bohlke (

Q: What happens now that tests and exams are online? How do I get my approved extended test time accommodation?

OAE will not be able to administer exams while the college instruction remains online.  Please communicate with your instructors to discuss exam accommodations in their courses.  OAE is available to students and instructors to consult about unique circumstances. Some instructors may opt for alternative assessments (e.g. essays, untimed exams, etc.) which would not require exam accommodations. If your instructor is creating online timed exams, please notify your instructor if you will need extended time.  Instructors are responsible for setting up extended test time in Canvas and Moodle. ​

Q: I currently have a volunteer note-taker assigned in my in-person class. Now that class is online, will I still receive a copy of the notes? 

Once you have learned from your instructor on how they will adapt the course for virtual instruction, please let ​Miriam Smith ( ​know if you would like to continue receiving notes. You may find that you no longer need a note-taker due to the course design changes. For example, lectures that are prerecorded videos can be watched at your own pace. On the other hand, some instructors may still opt for scheduled class meetings with real-time communication using​ Zoom​.

Q: With the switch to all-virtual instruction, I anticipate barriers and would like to request new accommodations. What are my next steps? ​

OAE staff would be delighted to meet with you to discuss new accommodations and helpful strategies for academic success during online teaching.  Please reach out to Rashad Morgan ( or Kelsey Bohlke ( if you would like to meet to discuss new accommodations and support.  We can set up meetings via phone or virtual meetings.

For additional resources and tips for online education, please visit Helpful Tips for Online Learning.