Basic Features for a Display Phone

Here are brief descriptions of both voice features and display features that can be used with the 8410 and 8434 voice terminal.

Note: You will automatically have the following features on your voice terminal: Conference, Drop, Hold, Message, Mute, Select Ring, Test, and Transfer voice features and Normal Mode/Exit feature (labeled on the voice terminal) among the display features. You may also be able to use the Speakerphone (and Reset Speakerphone) or the Speaker feature.

Conference:  Allows you to conference up to six parties on a call (including yourself) so you can conduct a 6-way discussion. Use to set up timesaving conferences, or to spontaneously include an additional party important to a conversation.

Drop:  Disconnects from a call without requiring you to hang up the handset, turn off the speakerphone, or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset or speakerphone after ending a call.

Handset Volume:  To raise or lower the receive level volume of the handset while handset is off-hook, press the Volume control button.  To raise the volume, press the right half of the Volume control button labeled (▲); to lower the volume, press the left half of the Volume control button labeled (▼).

Hold:  Puts a call on hold until you can return to it. While a call is on hold, you can place another call, activate another feature, answer a waiting call, or leave your voice terminal to do another task. Use when you have a call you don’t want to drop, but have to interrupt briefly to do something else.

Select Ring:  Allows you to choose your own personalized ringing pattern for your voice terminal from among eight available patterns. Use to help distinguish your incoming calls from those of other nearby voice terminals. Note: According to the 8410 voice terminal you are using, this feature is accessed either by pressing Shift and Hold then continue to press and release Hold or by pressing softkey button Next to cycle through all 8 ringing patterns.

Send All Calls:  Temporarily sends all your calls to voicemail or to the extension of a person designated by your system manager to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for a while, or when you do not wish to be interrupted by telephone calls.

Speakerphone: Allows you to place and answer calls or access other voice features without lifting the handset. Use the built-in speakerphone any time you prefer hands-free communication, both speaking and listening, or for group conference situations.

Transfer: Transfers a call from your voice terminal to another extension. Use when your caller needs to speak further with someone else.

Entering Softkey Mode and Viewing the Two Feature Option Screens

Note: If you are using an 8410D voice terminal, you can also use up to 8 additional features accessed with the softkeys and display control buttons. Your system manager can tell you which softkey features are available to you. Directory Searches for the extension of another user in your location by allowing you to key in the user’s name with the dial pad. Use as a handy quick reference source for extension number information.

Note: While in the Directory Mode, the voice terminal dial pad is used for entering the name of the person for whom you are searching and therefore cannot be used for dialing a call.  In order to call the displayed number, press exit and then dial the number using the dial pad. 

The softkeys are the four keys labeled with arrows (▲) located directly below the display. The four display control buttons, labeled   Menu - ExitPrev- Next are located under the softkeys.

Menu: Use to access the first feature option screen  

Exit: Use to leave Display Mode (after using any display or softkey feature) and return to Normal (call-handling) Mode.

Prev and Next  are used to help you go back and forth through the feature option screens.

Feature Status Indication: Indicates the status of each feature accessed with the softkeys.  If the feature is active, an arrow (▼) appears above the feature abbreviation; if the arrow does not appear above the feature, the feature is off.  There are two separate feature option screens. Each of these screens allows you to select from four different features.

Note:  If the feature requires you to dial a telephone number or extension, such as Call Forwarding, you will temporarily see the digits you are dialing, rather than the arrow, above the feature name.

You can enter Softkey Mode by pressing the display option button labeled Menu

Example: Menu

DIR  TmDay  Timer  Last


(TmDay-time and date)



The second line on each feature option screen shows the features you can access. To use Any of these features, you must press the softkey below the feature name or abbreviation.  To see the next set of four features, press the display control button labeled NEXT; to move back a screen, press the display control button labeled PREV. Press NEXT or PREV until the feature you want to use appears on the second line.

Directory (Dir):  To search the directory for a name.
1. Press menu and then press the softkey below Dir.
2. Key in the selected name with dial pad keys: last name, comma (use), first name or initial
3. Press the PROGRAMMED NEXT button for each successive directory name you wish to see.  To search for a new name, press the softkey below Dir or press and go through the above sequence again.
4. When you are ready to exit the directory, press EXIT

Timer (Timer):  Allows you to measure elapsed time. Use in order to keep track of time spent on a call or task.

Time/Date (TmDay):  Shows you the date and time. Use as a handy calendar and clock.

Last Number Dialed (Last):  To automatically redial the last number you dialed (up to 24 digits) extension, or outside number.