Things Faculty Should Know About ITS@ASC

  1. ITS…stands for Information Technology Services.  We provide all campus-wide service and support for administrative computing, desktop computing, ID cards, instructional technology, media services, the network, telecommunications and web services.
  2. Help Desk: If you have an information technology-related service or support issues or questions, contact the ITS Help Desk. Please do not direct your support or services requests to our support staff. We utilize a ticket tracking system and by contacting the Help Desk, your request will be more efficiently handled. You can leave voicemail or send email outside of normal operating hours.
  3. Campus Network: Use your assigned network ID and password to log onto the campus network to access your email, network file and print services, and web services. Your network id is generally the first initial of your first name followed by your last name (Jane Doe would be “jdoe”).   Your initial password is:
  • First initial of your first name, capitalized
  • First initial of your last name, lower case
  • Initial account password is your first name first initial capitalizedyour last name first initial lowercase and your id number, (i.e. Jk0123456).

The college password policy can be found at:   http://www.agnesscott.edu/its/policies-procedures/password-policy.html.  Your password will expire every 180 days. To reset your password go to the Agnes Scott Password Manager Portal.

Protect your computer account by:

  • Logging off when you leave a computer.  Failing to log off a computer or log off your email account leaves the door open for malicious activity with your account.
  • Be careful with your files. If it’s a really important document, make more than one copy of it and don’t keep both copies on the same storage media!  Storage media goes bad and hard drives fail.  Save often and in multiple locations.

Be sure to read the college Policy on Acceptable Use of Electronic Resources found at http://www.agnesscott.edu/its/policies-procedures/acceptable-use-policy.html

  1. Wireless Networks: Agnes Scott Wireless network (WoofWoofWiFi) is available throughout campus.  Use your network login to access the service.
  • How do I access campus wifi with my personal device:
    • Enable wireless (WiFi) on your device & select WoofWoofWiFi.
    • Enter the WiFi password “GoScotties” when prompted.
    • The first time you connect, open a web browser and login using your ASC network ID and password.
    • You will not have to login again after your device is registered.
  • If you have service issues or questions, contact the IT Help Desk at (404) 471.5487.
  1. Email Accounts: All faculty can access email both on and off campus by using our Gmail portal,  http://scottiemail.agnesscott.edu. Your email address is your login id followed by @agnesscott.edu, (i.e., jdoe@agnesscott.edu).  Keep in mind there are faculty, staff and students that have the same first initial and last name.  In these cases, we use the middle initial in the username.  Make sure when sending email that you are using the correct email address of the recipient Be conscious of phishing-type email messages asking for your login and password.  Unless you have requested something that would ask for your login and password, make a habit of not giving out your login or password information.  The Agnes Scott IT department will never ask for your login and password via email.

  2. Computer Labs on Campus:Very Important Note!!!  All computer labs and computerized classrooms on campus run software which:  1) restores the look, feel and operation of the computer to the initially configured state 2) deletes all documents from the hard drive 3) uninstalls any applications that have been installed since the last computer reboot.  If you need software which you are using for your course installed in a lab or classroom, you must contact ITS to have it installed. If you install software on a classroom computer, it will only remain on the system until it is rebooted. 
  1. Printing: Multi-Function Devices for printing, photocopying and scanning are located at various locations through campus.  Instructions for using the devices is located at https://www.agnesscott.edu/its/files/documents/mfd-printing-instructions.pdf. The printing policy can be found at Printing Policy.  Please review both of these documents as once you reach the established print quota, your academic department is charged for your printing.  NOTE: Google Cloud Printing is no longer available because of changes made by Google.  You will have to use a device connected to the campus network to print to any multi-function device.

  2. Essential Websites & Apps:
    The following is a partial list of services and information of interest:
  • http://ascagnes.agnesscott.edu– web self service viewing your schedule, class rosters, submitting grades, advisee information, as well as payroll information
  • http://www.agnesscott.edu/facultyservices/- faculty services intranet site containing a wealth of information for faculty
  • http://courses.agnesscott.edu– Canvas - the college’s course management system
  • http://opd.agnesscott.edu.  You can access the directory from on campus or off campus through your web browser. When accessing the directory from off campus, you will be prompted to login to the directory. Information on updating your information can be found on the detail screens of the directory.
  • The Registrar’s Officeis responsible for classroom scheduling
  • VideoconferencingUse Zoom or Google Meet to host virtual meetings and classrooms with live video, audio, and content sharing from most devices.
  • Training Resources contact Academic Technology Svs https://www.agnesscott.edu/its/Top%2010/etc-top-10.html
  • ITS maintains a few laptops that can be checked out by faculty for short term use outside of campus
  • The Microsoft Office suite of software is installed on all campus computers
  • A variety of discipline specific or campus wide software is installed in various computer labs and classrooms