Issues with accessing email using Internet Explorer 10 - FIX

Last updated: May 28, 2013 2:21:35 PM

Greetings Campus Community: 

It has been brought to our attention that Internet Explorer 10 is not working with Outlook Web Access.  After some research, we have found that there is a compatibility issue within IE10.  

We have found a way to make it work correctly with Internet Explorer 10.  You will find the instructions below for setting this up on your computer if you are currently using Internet Explorer 10. 

Instructions:

1)      Open Internet Explorer and press Alt+T.  This will open the tools menu
2)      Select Compatibility  View Settings
3)      Under Add this website type  agnesscott.edu  and click on the Add button
4)      Click Close to close the Compatibility View Settings window.  Then close Internet Explorer
5)      Open Internet Explorer and try accessing your email 

Thank you! 

ITS Help Desk
Information Technology Services
Walters G -10
Email: itshelp@agnesscott.edu
Phone: (404) 471-5487
Fax: (404) 471-6195 

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