New Student FAQ

Are computers required?
No, we do not require students to have a personal computer; however, we highly recommend it. The college provides public computer labs throughout campus for student use.

Should I bring a Desktop or laptop?
Desktop systems are less expensive, but laptops are great for mobility, consume less electricity and take up less space.

Are there discounts for hardware/software?
Yes, links to hardware and software discounts are available. For more information, see the “technology” pages of the college’s website (under “academics”) or visit:
T
echnology Discounts.

Will I have access to the campus network and Internet resources from my room, and will I have cable and phone service?
Yes. All residence hall rooms have two information outlets. Each outlet has a network jack (purple) and a cable-TV connection. One cable TV outlet is active in each room and there is one emergency telephone available on each residence hall floor.

Does the college provide Wi-Fi access?
The college provides student access to Relyfi’s Wi-Fi service throughout the residence halls and some outdoor campus spaces.  IT will provide the password to incoming students via a campus mail message prior to arriving on campus.

ASC’s Wi-Fi service, Woof Woof Wi-Fi, is available in most campus buildings, except the residence halls. Access to WoofWoof Wi-Fi is made by your daughter logging in with their ASC network ID and password. Your daughter should not bring a wireless router.

What network services are available to my daughter in her residence hall room?

  • Access to academic-related network file services
  • Email through Microsoft Exchange using Outlook Web or POP3 desktop mail package
  • Web access through standard browsers
  • Instant messenger and chat services
  • Access to the course management system, online phone directory, intranet, library services and AscAgnes, a password-protected site that allows students access to grades, class schedules, financial aid, transcript information and student account statements.

How do I connect my computer to the network?
An IT staff member will be at the “check-in” at the West Parking facility during orientation and will have documentation for her to follow for connecting her system to the network.

Do I need a printer?
A small inkjet for her room is fine; however, network laser jet printers are available in public labs. A campus-wide print management solution was implemented in fall 2010.

Should I be concerned about computer viruses, spyware and patching her operating system?
Yes.   Any personal computer connecting to the campus network must have an active antivirus program installed. We provide Symantec Endpoint Protection free of charge to every student. Installation instructions for how to install the software will be provided when your daughter arrives on campus.  NEED TO LIST THE ACCEPTABLE ALTERNATIVES THEY CAN HAVE INSTALLED

What student personal computer issues does ITS support?
We assist with issues related to connecting to the residence-hall network, diagnosing hardware problems and general operational issues. We cannot provide support for advanced system crashes or systems infected with a virus or malware.

Network Computer System Requirements - Minimum

Windows Based Computer

  • Pentium class processor
  • 2 GB RAM
  • 128 GB hard drive
  • Vista, Windows 7, Windows 8

Apple

  • Pentium class processor
  • 2GB RAM
  • 128 GB hard drive
  • built-in Ethernet adapter
  • OS X

Software

  • Microsoft Office 2003, 2007, Office 2004 and Office 2008 for Mac (Word, Excel, PowerPoint and Access) are supported and installed on all college computer systems.
  • Some software specific to classes is available on public computers and doesn’t need to be purchased: e.g., SPSS, SAS, Maple, Spartan, STATA, Systat, MatLab, Fathom, Cje, Chem Office, MathCAD, Geometric Sketchpad and various graphic design programs.

What else should I bring to campus?

  • A CDRW drive and blank CDs or USB memory stick are optional items that would allow your daughter to save her course work
  • Operating system, restoration and application software
  • Product registration numbers
  • Three-prong grounding power adapter
  • Surge protecting power strip
  • Warranty contact information
  • Coax cable for cable TV

How does she contact IT for help?
She may phone the ITS Help Desk at 404 471-5487, send an email to itshelp@ agnesscott.edu, or come by the Help Desk on the ground floor of Walters Hall, staffed from 8:30AM until 4:30PM, Monday through Friday. 

Move In weekend August 23rd through August 25th, 2013

Friday August 23rd - 8:30AM until 6:00PM
Saturday August 24th - 10:00AM until 3:00PM
Sunday August 26th - 10:00AM until 3:00PM