New Student FAQ
Are computers required?
No, we do not require students to have a personal computer; however, we highly recommend it. The college provides public computer labs throughout campus for student use.
Should I bring a Desktop or laptop?
Desktop systems are less expensive, but laptops are great for mobility, consume less electricity and take up less space.
Are there discounts for hardware/software?
Yes, links to hardware and software discounts are available. For more information, see the “technology” pages of the college’s website (under “academics”) or visit:
Will I have access to the campus network and Internet resources from my room, and will I have cable and phone service?
Yes. All residence hall rooms have two information outlets. Each outlet has a network jack (purple) and a cable-TV connection. One cable TV outlet is active in each room and there is one emergency telephone available on each residence hall floor.
Does the college provide Wi-Fi access?
The college provides student access to Relyfi’s Wi-Fi service throughout the residence halls and some outdoor campus spaces. IT will provide the password to incoming students via a campus mail message prior to arriving on campus.
ASC’s Wi-Fi service, Woof Woof Wi-Fi, is available all over campus. Access to WoofWoof Wi-Fi is made by your daughter logging in with their ASC network ID and password. Your daughter should not bring a wireless router.
What network services are available to my daughter in her residence hall room?
- Access to academic-related network file services
- Email with Google’s gmail service branded Scottiemail
- Web access through standard browsers
- Instant messenger and chat services
- Access to the course management system, online phone directory, intranet, library services and AscAgnes, a password-protected site that allows students access to grades, class schedules, financial aid, transcript information and student account statements.
How do I connect my computer to the network?
An IT staff member will be at the “check-in” at the West Parking facility during orientation and will have documentation for her to follow for connecting her system to the network.
Do I need a printer?
A small inkjet for her room is fine; however, network laser jet printers are available in public labs. A campus-wide print management solution was implemented in fall 2010.
Should I be concerned about computer viruses, spyware and patching her operating system?
Yes. Any personal computer connecting to the campus network must have an active antivirus program installed.
PC Antivirus software: (free) AVG, Avast!, Windows Defender (paid) Kapersky, Bitdefender, TrendMicro, Norton Internet Security
Mac Antivirus software: (free) ClamXAV, Sophos, Avast, Norton’s iVirus (paid) Bitdefender for Mac, Kapersky Virus Scanner, Norton for Mac
What student personal computer issues does ITS support?
We assist with issues related to connecting to the residence-hall network, diagnosing hardware problems and general operational issues. We cannot provide support for advanced system crashes or systems infected with a virus or malware.
Network Computer System Requirements - Minimum
Windows Based Computer
- Pentium i series or better processor
- 2 GB RAM
- 100 GB hard drive
- Windows 7, Windows 8
- Pentium class processor
- 2GB RAM
- 100 GB hard drive
- built-in Ethernet adapter
- OS X
- Microsoft Office 2003, 2007, Office 2004 and Office 2008 for Mac (Word, Excel, PowerPoint and Access) are supported and installed on all college computer systems.
- Some software specific to classes is available on public computers and doesn’t need to be purchased: e.g., SPSS, SAS, Maple, Spartan, STATA, Systat, MatLab, Fathom, Cje, Chem Office, MathCAD, Geometric Sketchpad and various graphic design programs.
- Please install the Chrome browser on your computer.
What else should I bring to campus?
- A CDRW drive and blank CDs or USB memory stick are optional items that would allow your daughter to save her course work
- Operating system, restoration and application software
- Product registration numbers
- Three-prong grounding power adapter
- Surge protecting power strip
- Warranty contact information
- Coax cable for cable TV
How does she contact IT for help?
She may phone the ITS Help Desk at 404 471-5487, send an email to itshelp@ agnesscott.edu, or come by the Help Desk on the ground floor of Walters Hall, staffed from 8:30AM until 4:30PM, Monday through Friday.
Move In weekend August 22nd through August 24th, 2014
Friday August 22nd - 8:30AM until 7:00PM
Saturday August 23rd - 10:00AM until 2:00PM
Sunday August 24th - 10:00AM until 3:00PM