New Student FAQ

Are computers required?
No, we do not require students to have a personal computer; however, we highly recommend it. The college provides public computer labs throughout campus for student use.

Should I bring a Desktop or laptop?
Desktop systems are less expensive, but laptops are great for mobility, consume less electricity and take up less space.

Are there discounts for hardware/software?
Yes, links to hardware and software discounts are available. For more information, see the “technology” pages of the college’s website (under “academics”) or visit:
T
echnology Discounts.

Will I have access to the campus network and Internet resources from my room, and will I have cable and phone service?
Yes. All residence hall rooms have two information outlets. Each outlet has a network jack (purple) and a cable-TV connection. One cable TV outlet is active in each room and there is one emergency telephone available on each residence hall floor.

Does the college provide Wi-Fi access?
The college provides student access to Relyfi’s Wi-Fi service throughout the residence halls and some outdoor campus spaces.  IT will provide the password to incoming students via a campus mail message prior to arriving on campus.

ASC’s Wi-Fi service, Woof Woof Wi-Fi, is available all over campus. Access to WoofWoof Wi-Fi is made by your daughter logging in with their ASC network ID and password. Your daughter should not bring a wireless router.

What network services are available to my daughter in her residence hall room?

  • Access to academic-related network file services
  • Email with Google’s gmail service branded Scottiemail
  • Web access through standard browsers
  • Instant messenger and chat services
  • Access to the course management system, online phone directory, intranet, library services and AscAgnes, a password-protected site that allows students access to grades, class schedules, financial aid, transcript information and student account statements.

How do I connect my computer to the network?
An IT staff member will be at the “check-in” at the West Parking facility during orientation and will have documentation for her to follow for connecting her system to the network.

Do I need a printer?
A small inkjet for her room is fine; however, network laser jet printers are available in public labs. A campus-wide print management solution was implemented in fall 2010.

Should I be concerned about computer viruses, spyware and patching her operating system?
Yes.   Any personal computer connecting to the campus network must have an active antivirus program installed.
PC Antivirus software: (free) AVG, Avast!, Windows Defender  (paid) Kapersky, Bitdefender, TrendMicro, Norton Internet Security
Mac Antivirus software: (free) ClamXAV, Sophos, Avast, Norton’s iVirus (paid) Bitdefender for Mac, Kapersky Virus Scanner, Norton for Mac

What student personal computer issues does ITS support?
We assist with issues related to connecting to the residence-hall network, diagnosing hardware problems and general operational issues. We cannot provide support for advanced system crashes or systems infected with a virus or malware.

Network Computer System Requirements - Minimum

Windows Based Computer

  • Pentium i series or better processor
  • 2 GB RAM
  • 100 GB hard drive
  • Windows 7, Windows 8

Apple

  • Pentium class processor
  • 2GB RAM
  • 100 GB hard drive
  • built-in Ethernet adapter
  • OS X

Software

  • Microsoft Office 2003, 2007, Office 2004 and Office 2008 for Mac (Word, Excel, PowerPoint and Access) are supported and installed on all college computer systems.
  • Some software specific to classes is available on public computers and doesn’t need to be purchased: e.g., SPSS, SAS, Maple, Spartan, STATA, Systat, MatLab, Fathom, Cje, Chem Office, MathCAD, Geometric Sketchpad and various graphic design programs.
  • Please install the Chrome browser on your computer.

What else should I bring to campus?

  • A CDRW drive and blank CDs or USB memory stick are optional items that would allow your daughter to save her course work
  • Operating system, restoration and application software
  • Product registration numbers
  • Three-prong grounding power adapter
  • Surge protecting power strip
  • Warranty contact information
  • Coax cable for cable TV

How does she contact IT for help?
She may phone the ITS Help Desk at 404 471-5487, send an email to itshelp@ agnesscott.edu, or come by the Help Desk on the ground floor of Walters Hall, staffed from 8:30AM until 4:30PM, Monday through Friday. 

Move In weekend August 22nd through August 24th, 2014

Friday August 22nd - 8:30AM until 7:00PM
Saturday August 23rd - 10:00AM until 2:00PM
Sunday August 24th - 10:00AM until 3:00PM